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Education, Training & Certification
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OPPORTUNITIES WITHIN THE HBA
Carol Smith is a customer relations expert with 30 years of experience in the home building, customer relations, real estate, and mortgage industries with home owners and builders alike. A bestselling author of nearly a dozen books focusing on home building, she founded the Association for Customer Relations Professionals and speaks to standing room only audiences at the International Builders’ Show of the National Association of Home Builders and at state and local builders association functions. Carol presents on a variety of best practices for navigating the business world. Her courses are applicable for all levels of professionals in the home building industry.
The HBA strives to host and share education and training opportunities that our members want and need to help them stay safe, competitive and current in their business. Many of our classes are open to non-members as well.
Join Presenters from El Paso County, the City of Colorado Springs and others to stay on top of the latest in stormwater management.
Get the Edge on the Housing Market – Powered by zonda
Join John Covert from Zonda (formerly Metrodstudy) in October for the most important housing statistics tailored to builders and realtors, and hear current HBA president Chad Thurber give the State of the Association update.
In today’s growing housing market, what better way to get ahead or maintain your edge on the competition than a professional designation? NAHB designations can lead to higher income, credibility, and prestige for members and their companies.
Master the craft of successful selling. This professional-level course is designed for specialists in new home sales. You will gain a broad understanding of the home building business, discuss consumer psychology and learn the advanced techniques used by real estate veterans for greeting, closing and overcoming objections.
The Certified Aging-in-Place Specialist (CAPS) designation program teaches the technical, business management and customer service skills essential to competing in the fastest growing segment of the residential remodeling industry home modifications for aging in place.
In 2015 there were almost 45,000 assaults in Colorado alone – what would you do if you were attacked? Do you know how to protect yourself? Join us for a simple, no-nonsense self-defense class for women consisting of 4 hours of classroom and physical participation through awareness, avoidance and technique.
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